Help Center
Find out how BlueRide actually works for your role — jump straight to the section that fits you.
Everything about getting the app, picking up your child, tracking the bus, topping up the canteen wallet, and booking a teacher meeting.
You don't sign up on your own — your child's school invites you once they're set up on BlueRide, with a link or code to create your account. If your school uses BlueRide and you haven't received an invite, ask the school office.
Tell the app who's picking up your child, then tap “I've arrived” when you're at the gate. The gate team sees it on their screen instantly and calls your child down — no walkie-talkie relay.
Yes — if your school runs BlueRide Transportation, you can watch the bus approaching in real time from the app, the same way the office tracks every route on one map.
Add funds to your child's canteen wallet from the app and set a daily spending cap yourself. Your child taps a card or badge to pay — no cash, and the wallet won't authorize a purchase past your cap.
Open the teacher's calendar in the app, pick one of the slots they've published, and book it directly — you'll both get a reminder before it happens.
The dismissal console, the attendance register, early-dismissal approvals, and messaging families — from the office side.
A live queue of exactly who's waiting and for whom — parents request pickup by app or QR code, and staff mark each student released to the verified adult, timestamped straight into the day's report.
Students sign in at the gate, not in the classroom register — every teacher's roster updates in real time, and a parent is notified the moment their child is marked absent or late.
A parent's early-pickup request reaches the office or homeroom teacher the moment it's sent — approve it with one tap, and the gate team sees the student cleared without a separate phone call.
Send an announcement to a class or a note to one family from inside BlueRide — the same place attendance and dismissal already live — and see delivery and read status on your side.
Using the canteen's tap-to-pay register, and how to get set up as a BlueRide vendor.
A student taps a card or badge at the register instead of paying cash. The system checks their daily cap automatically, so a purchase past the limit is simply declined at the till — nothing to reconcile by hand at day's end.
Email info@blueride.co and our team will walk you through onboarding your till to BlueRide's canteen system.
